Technical Support Staff Alkes

Polaris Alkes Starindo ยท ๐Ÿ“ Jawa Tengah ยท Diposting 2026-10-09
FULL_TIMEโญ TERVERIFIKASI
Rp 4.500.000 โ€“ Rp 5.500.000 per month
Polaris Alkes Starindo is seeking a dedicated Technical Support Staff to join our team. As a Technical Support Staff, you will be responsible for providing technical assistance and support to our customers. This role is crucial in ensuring the smooth operation of our products and maintaining customer satisfaction. If you are passionate about technology and customer service, we encourage you to apply.

๐Ÿ“‹ Tanggung Jawab Pekerjaan

Provide technical assistance and support to customers.,Troubleshoot and resolve technical issues.,Maintain and update technical documentation.,Assist in product demonstrations and training sessions.,Monitor system performance and report any issues.,Collaborate with the engineering team to improve products.,Ensure compliance with technical standards and regulations.,Provide feedback on customer needs and preferences.

๐ŸŽ“ Kualifikasi & Syarat

Bachelor's degree in Engineering, Computer Science, or related field.,Minimum 1-2 years of experience in technical support or related roles.,Strong knowledge of medical equipment and technology.,Excellent communication and problem-solving skills.,Ability to work well under pressure and meet deadlines.,Proficiency in English and Indonesian.,Familiarity with relevant software and tools.,Customer service orientation and a passion for helping others.

๐Ÿ› ๏ธ Keahlian

Technical troubleshootingCustomer serviceBasic programming or scriptingTechnical writingProduct knowledgeTeam collaborationTime managementAdaptability
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